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Frequently Asked Questions

What is She Crate?

It's a monthly playdate box designed for mommy and her little mini-me (age 5-12) helping moms build bonding experiences with quick, fun, and easy to follow DIY projects. We believe in straightening relationships and empowering our girls by spending a few minutes on a simple little playdate.

What will we get in the box?

Every month you and your mini-me will receive 6-8 curated items of; Arts & Crafts, Health/Beauty, Sewing/Fashion/Accessories, & Lifestyle Surprises + More.. Delivered right to your door step. All first time monthly subscribers will automatically receive a brand new mini glue gun and one pack of clue sticks.

Do we see the surprise?

Absolutely! Your monthly box is truly a monthly surprise! We do give you a glimpse of what goes on behind the scenes as well as sneak peeks of the following months playdate project/items. Make sure you're following us on Facebook , Instagram , and Twitter .

Who can order from She Crate?

Any mama’bear can =) Mother, grandma, daughters, sisters, friends, aunts, co-workers, and even dads can order too. We like to encouarge our dads to order a 'Mommy & Me' playdate box and help build bonding relations between daughters and moms. She Crate playdate box also makes an awesome fun gift too. Learn more about our giftcard option here .

Is She Crate only for girls?

Yes, at this time we offer playdate activities exclusively for mother and daughters helping the duo to bond, have one-one-one time, which strengthens relationships and helps empower our girls. Together by having quality time with just few minutes of mommy busy time.

What if I have more than one daughter?

We make sure more than enough tools & supplies are included which will accommodate at least 2-3 girls. This will be incase moms have more than one daughter. Or if Grandma have more than one granddaughter even if your mini wants to bring a friend along on her play date. Anything beyond 3 girls+, then special add-ons can be purchased at checkout.

What age target is for She Crate?

Our playdate projects are for moms and girls age 5-12, however, we do have a few moms who subscribe to our monthly play date box and their little mini-me at age 4. So based on the maturity level of your mini a 4 yr old can subscribe too. Mom (or adult supervision) will always need to be present for the activities.

When will my card be charged?

When you place your subscription order with She Crate, your card will be charged immediately for your subscription and rebilled on at the end of your term on the 1st of the month moving forward. All subscriptions auto-renew.  You’ll get a email notification regarding your shipment every month as soon as it’s on its merry way to you.

How does the payment plans work?

-1 month: You will be charged $29.99 instantly for your first box, which will ship around the 20th of each month. Then you will be rebilled on the 1st of every month until you decide to cancel.

-6 month: You will be charged upfront $149.94 instantly for six prepaid boxes. This is just $24.99/mo for 6 months prepay upfront. Savings of 41%. Your first box will ship around the 20th of the month, for six months in a row. Your plan will auto-renew six months later on the 1st day of the month so you’ll never miss a box!

-12 month: You will be charged $237.52 instantly for twelve prepaid boxes. This is just $19.99/mo for 6 months prepay upfront. Savings of 66%. Your first box will ship around the 20th of the month, for twelve months in a row. Your plan will auto-renew twelve months later on the 1st day of the month so you’ll never miss a box!

When will we receive our playdate box?

Boxes are shipped out around the 20th of each month.

Where do you ship?

Right now we are only shipping within the USA and Canada. Be sure to check back frequently as we do have plans to ship internationally soon.

Do I have to pay for shipping?

No! Shipping is FREE to USA residences. We ship to Canada too. However Canadian residence are responsible for their own shipping fees and cost.

I have a small organization group and I would like to purchase multiple or bulk 'Mommy & Me' playdate boxes, how can I?

We mostly suggestion you to encourage everyone to individually register and purchase their own boxes or contact us at hello@shecrate.com to place a bulk order. Many parents and leads of organizations have hosted their own 'Mommy & Me' playdate gatherings where a group of girls work together on the crafts. We also encourage you to target these gatherings between age 6,7-9 works best.

Can I order as a gift for someone else?

Totally! Give the gift that keeps on giving. Like regular subscriptions, gift subscriptions auto-renew at the end of the term. Make sure to click the “remind me before renewing” button at check out if you would like to be notified when the renewal date is approaching.

How long does each project take?

We totally know life get busy, it's hectic and especially for moms. But all of our projects are designed for that busy lifestyles. We’ve done all of the sourcing, testing, and measuring for you so each project only takes 15-20 minutes. All you have to do is open the box and start crafting! Your bear cubs won't even realize the short time it took to have a quick playdate. They will however remember how you both sat together and bond. Now that is priceless! No time required =)

What if Mini and I don't really like the project?

There are always variations to projects and recipes so don’t give up just yet. Visit the She Crate Blog to view step by step instructions. Check the She Crate Facebook page for more inspiration, you can join our private community group FREE here online and get support from other active members within the community, or email She Crate customer experience team for support hello@shecrate.com. We are here to cheer you on every step of the way!

Do you accept returns?

Subscription boxes are nonrefundable and ineligible for returns. Once your DIY playdate box leave our shipping grounds it's officially out of our hands. We have no control to manage quality and we cannot resell any items you receive. All sales are final.

What’s your Cancellation Policy?

While we hope you never want to cancel =( we would like to know the reason you are choosing to leave us. If you have feedback to offer, please email hello@shecrate.com and let us know how we can improve.

Cancel your subscription at anytime online. If you’re really sure you want to cancel, like, really, really sure then sign into your account to do so.

Important: Cancellations must be completed before your next rebill date, on the 1st day of the month.

We really love what you're doing helping moms to create, bond, and make everlasting memories. How can we get our product(s) inside your box?

We love to hear from other companies and brands on new products. As long as your items align with our monthly members. You can email us at hello@shecrate.com and send us complete details. We will respond back within 24-48 hours (excluding holidays and weekends) to let you know how we can best proceed to move forward together.

Still have more questions?

Email: hello@shecrate.com